Workforce Training | Warren County Community College

Workforce Training

Open Enrollment Class Schedule & Registration


All classes take place online unless otherwise indicated. Computer skills classes require access to the internet and computer skills classes require the use of  MS Office programs. 

For more information, please contact Dawn Smith (908) 835-4029 or [email protected].


WORD – Create Distinctive Documents

CUS898A2 (3 hours, Zoom)

Learn advanced formatting techniques to create a graphic impact within your documents. Word’s preformatted templates, including newsletters, invitations, and calendars, will be introduced, as well as text boxes, pull quotes, columns, and picture tools to bring your MS Word skills to the next level. 

9 am – 12 pm, Friday, February 19, 2021


EXCEL – Excel Essentials

CUS899B2 (3 hours, Zoom)

This class is perfect for people new to Excel or just not comfortable in the program yet. The course will cover formatting a worksheet, plus tips and techniques to make your time in the program more efficient. In this course, you will cover basic formulas and functions. Hands-on practice included. 

1 pm – 4 pm, Wednesday, February 24, 2021


EXCEL – Excel Lists and Pivot Tables

CUS864B2 (3 hours, Zoom)

This course includes using Excel to store lists of information, such as customer information or inventory. You will cover sorting and filtering, as well as formulas used in lists. Additionally, you will review Pivot tables to calculate, summarize, and analyze data.

1 pm – 4 pm, Wednesday, March 3, 2021


EXCEL – Excel Functions and Formulas

CUS865B2 (3 hours, Zoom)

This course will cover formula creation and functions. This class will introduce you to intermediate and advanced formulas, including logical, conditional, financial, text, date, and time. Hands-on practice included.

1 pm – 4 pm, Wednesday, March 10, 2021


POWERPOINT – Creating Powerful Presentations

CUS866A2 (3 hours, Zoom)

Learn how to create polished and powerful slides using PowerPoint designs and themes. The course will focus on adding interest to your slides with shapes, pictures, and graphics. The course will also cover using PowerPoint SmartArt and charts. Hands-on experience included.

9 am-12 pm, Wednesday, February 24, 2021



Mastering Your Time & Productivity

CUS878A2 (3 hours, GoToMeeting)

In this very interactive and supportive workshop, we will share insights and practical techniques to help you plan more effectively, prioritize your responsibilities, and become better organized. So you can make the most of your time. Through reflections and interactive learning, we will help you create an action plan for becoming better at setting priorities and managing your time.

9 am-12 pm, Thursday, January 14, 2021


Conflict Resolution & Confrontation Skills

CUS887A2 (3 hours, GoToMeeting)

Did you know that many people see conflict as something bad or something to avoid? The truth is conflict is destructive only if it escalates! If you can avoid escalation, conflict in itself can be a powerful force for beneficial change and employee collaboration. However, suppose your conflict situations are escalating – what then? How can your organization create win-win outcomes when employees reach an impasse in a resolution or problem-solving process?

You can find the answer to these questions and many more in this fantastic conflict management program. In just a few hours, you’ll learn a system of psychologically sound resolution strategies proven to work in various dispute situations, helping to improve relationships, communication skills, and productivity.

9 am-12 pm, Thursday, February 4, 2021


Top-Notch Customer Service 

CUS800A2 (Zoom)

Create a positive impression, no matter what your profession! Topics include listening skills, speaking with authority, creating positive outcomes from negative interactions, telephone techniques, call management, dealing with difficult customers, and maintaining a positive outlook during stressful times.  Class meets via zoom.

9 am – 12 pm, Wednesday, February 10, 2021


NOTE: Employee participants must work for a business or non-profit organization registered in New Jersey or that maintains a business location in NJ (no WFH addresses). The employer must have a valid FEIN number. Courses are not available to state, county, or local government employees.

Employer Dedicated Workshops available with Grant Funding, Too!

You can have classes created just for your company’s employees which can take place on-site or on-campus at either location (Washington or Phillipsburg). Workshops are available for a wide range of contemporary topics including subjects that can be customized. If you didn’t see what you were looking for, contact Dawn Smith (908-835-4029 or [email protected]).

Other workforce training classes that are popular with employers and their staff include: 

  • Communication Mastery for Success
  • Dealing with Difficult People
  • Effective Time Mastery
  • Emotional Mastery in the Workplace
  • Google Suite: Online Apps for Productivity (Cloud Computing)
  • It’s Not What You’re Saying, It’s How You’re Saying It (Customer Service)
  • Mastering Agility-Successfully Navigating Change
  • Microsoft Office One Note 2016
  • Overcoming Workplace Negativity
  • Spanish in the Workplace
  • Stress Management for Better Health & Success
  • Top-Notch Customer Service

 Sign up for announcements regarding workforce training grant-funded classes.

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Warren County Community College
475 Route 57 West
Washington NJ 07882
(908) 835-WCCC (9222)