Workforce Training
Spring 2020
OPEN ENROLLMENT CLASS SCHEDULE AND REGISTRATION
All classes take place in Phillipsburg unless otherwise indicated.
For more information, please contact Dawn Smith (908) 835-4029 or dsmith3@warren.edu.
NEW BUSINESS SKILLS
Basic Business MathÂ
Take the misery out of math! This course covers whole numbers, fractions, decimals, percentages, simple equations, and percentage formulas with examples of commissions, markups and markdowns, discounts, sales tax, simple and compound interest, and installment loans. Practice with bar, line and circle graphs, follow with just a touch of statistics — averages, medians, modes, etc. Answers included. It simply makes the math work for anyone!
The objectives of this course are to help you:
- Define whole numbers, fractions, decimals, and percent
- Become comfortable with equations, formulas, and the percentage formula
- Understand applications of the learned mathematical principles
- Learn the use of graphs
Online Registration:Â Basic Business Math, Tuesday, February 25th from 8:30 a.m. to 5:00 p.m.
Communication Mastery for Success
The latest research in the field of communication reveals that your professional success depends primarily on your human relation skills. You must master the ability to create positive, productive relationships with everyone every day! The faster you can build trust and rapport with others, the better your chances for a productive, working relationship. Think about it… it’s not necessarily the technical skills or even the I.Q. that makes professional’s standout in their jobs. It’s the superior skill in handling people that improve careers, enhances productivity and ensures job satisfaction. Attend this stellar training for enhancing your personal and professional success.
Online Registration:Â Communication Mastery, Friday, May 1st from 9:00 a.m. to 12:00 p.m.
Dealing with Difficult People
After this seminar, you and your staff will be better equipped to:
• Understand the difficult people in your lives
• Learn how they think, what they fear, why they do what they do
• Understanding difficult people makes them less frustrating
• Know specifically what to do and say
You’ll leave knowing how to use these techniques in specific situations, with all types of difficult people. Be less of a target for difficult people. Look at the difficult people in your life. Chances are, at least one person manages to get along with them. You can too. Learn how to derail problem people and teach them to treat you with respect. Bring out the best in people. Let’s face it, nobody’s difficult all the time (and everybody’s difficult some of the time). Your new skills will help you reinforce the most positive behavior in everyone — at work and at home.
Online Registration: Dealing with Difficult People, Friday, May 1st from 12:30 p.m. to 3:30 p.m.
Effective Time Mastery
In this very interactive and supportive workshop, we will share insights and practical techniques to help you plan more effectively, prioritize your responsibilities, and become better organized – so you can make the most of your time.
Through reflections and interactive learning, we will focus on helping you create an action plan for becoming better at setting priorities and managing your time.
Online Registration:
- Effective Time Mastery, Thursday, February 6th from 12:30 p.m. to 3:30 p.m.
- Effective Time Mastery, Friday, April 3rd from 12:30 p.m. to 3:30 p.m.
Emotional Mastery in the WorkplaceÂ
The ability to master your emotions is one of the most important keys to your business and personal success. Negative emotions can be your worst enemy. They can spoil relationships, create stress, health problems, reduce productivity, stall your career, destroy your family life, and tear down your self-esteem. This program presents an innovative, solution-driven approach to the negative emotions that arise at work and at home.
Online Registration:Â
- Emotional Mastery, Thursday, Jan 9th from 9 a.m. to 12 p.m.
- Emotional Mastery, Friday, March 6th from 9 a.m. to 12 p.m.
Finance and Budgeting Essentials for Business Professionals (CUS872)
Finance and Budgeting Essentials for Business Professionals grounds you in the functions and tools of finance. In this course, you will examine financial statements—including the balance sheet, income statement, cash flow statement, and statement of stockholders’ equity—as guides to fiscal health. You will also learn budgeting principles, the budgeting cycle, steps to prepare a budget, how to monitor spending, and how to update a budget based on changing company goals.
• Describe the importance and major elements of financial statements
• Use balance sheets to determine the assets a company has at its disposal
• Select a budget type and method to fit the needs of a company
• Prepare and monitor a budget
This course is designed for managers and other professionals in a variety of profit and non-profit organizations who need to use principles of finance or budgeting to fulfill their responsibilities. Prereq recommendation– MS Excel 2016 Level 1.
Online Registration: Finance and Budgeting Essentials, Tuesday, March 3rd & Thursday, March 5th from 8:30 a.m. to 12:30 p.m.
Overcoming Workplace Negativity
Is chronic negativity a problem in your workplace? Are difficult people destroying company morale? If so, it may cost your company a loss of productivity… and good people quitting. This insightful program is the perfect starting point for you and your co-workers to confront negativity and difficult people constructively.
WHAT YOU’LL LEARN:
• How to detect and arrest negativity in its early stages
• Confront negativity problems instead of feeling stuck and victimized
• Powerful techniques to deal with the TOP 13 negative personalities
• 8 steps for responding and winning with negative people
• 6 strategies for letting people blow off steam without getting burned
• Master the S.C.A.N & S.T.O.P. strategies to help you rise above the negativity
• What to do if you are considered the negative one
Online Registration:Â
- Workplace Negativity, Thursday, Jan 9th from 12:30 p.m. to 3:30 p.m.
- Workplace Negativity, Friday, March 6th from 12:30 p.m. to 3:30 p.m.
Stress Management for Better Health & Success!
Do pressures, deadlines and difficult situations leave you frazzled? Can stress and tension affect your work performance? Do you lack energy during the day? Do you take your job home with you? If so, then this program is for you.
Stress has a major link to every problem we encounter professionally and personally. Stress is linked to many health problems, insomnia, headaches, anxiety, absentmindedness, poor productivity, excessive worry, lack of concentration, and the list goes on. This program is a prerequisite for anyone desiring to eliminate the harmful side effects of stress.
Online Registration:Â
- Stress Management, Thursday, February 6th from 9 a.m. to 12 p.m.
- Stress Management, Friday, April 3rd from 9 a.m. to 12 p.m.
Top-Notch Customer Service
Create a positive impression no matter what your profession! Topics include listening skills, speaking with authority, how to create positive outcomes from negative interactions, telephone techniques, choosing passive words, dealing with difficult customers, and managing your stress and anger. Class meets for 6.5 hours including 1/2 hour for lunch.
Online Registration: Providing Top-Notch Customer Service, Monday, April 20th from 9 a.m. to 3:30 p.m.
COMPUTER SKILLS
MS EXCEL 2016 Level 1 – Essentials (CTR815)
This class is perfect for people new to Excel or just not comfortable in the program yet. The course will cover entering data, basic Excel formulas and functions, formatting a worksheet to make it easy to read, as well as printing. Hands-on practice is included with many tips and techniques to help you use Excel more efficiently to make data-driven decisions.
Registration:Â MS Excel 2016 Level 1 – Tuesday, February 18th & Thursday, February 20th from 8:30 a.m. to 12:30 p.m.
MS EXCEL 2016 Level 2 – Advanced Formatting and Tables (CUS816)
If you are comfortable with basic Excel formulas but would like to learn more about Excel’s more advanced features, take this course. The course will cover logical, date and time, and text functions as well as tables for managing lists of information. Hands-on practice will allow you to try out formulas yourself to help you understand how you might apply them to your own business environment. Pivot tables, pivot charts, and advanced charting will also be covered. Come learn how to be an Excel expert in your office. Prereq – MS Excel 2016 Level 1
Registration: MS Excel 2016 Level 2 – Tuesday, March 17th & Thursday, March 19th from 8:30 a.m. to 12:30 p.m.
MS Outlook 2016 (CUS875)
Today email is the most common communication tool used by organizations of every size. The Microsoft Outlook application handles all email and calendaring functions to support business operations. In this course, you will become familiar with the Outlook interface, learn how to manage the volume of emails and attachments. create and maintain calendars and appointments for your workgroups, and generate contact lists.
• Composing, reading and responding to messages
• Organize messages and attachments in your mailbox folders
• Manage calendars and meetings
• Maintain contacts and tasks lists
Registration: MS Outlook 2016, Tuesday, April 7th & Thursday, April 9th from 8:30 a.m. to 12:30 p.m.
CLOSED – MS PowerPoint 2016 Level 1 (CUS885)Â
How do you grab and maintain an audience’s focus when you’re asked to present important information? By being clear, organized, and engaging. And, that is exactly what MS PowerPoint 2016 can help you do. Upon completing this course, you will be able to create and deliver engaging multimedia presentations that convey the key points of your message through the use of text, graphics, and animations. Prerequisite: MS Windows or equivalent knowledge and keyboard proficiency.
CLOSED – MS PowerPoint 2016 Level 2 (CUS836)Â
We are often called upon to deliver presentations with little notice, at multiple venues, and with varying requirements. And, some of these presentations include sensitive information that needs to be guarded. Given all the variables, it may seem an overwhelming task to deliver your content, on time, to all audiences, and to only those who need to see it. Oh, and by the way, you need to make it interesting, informative, and memorable. Learn to deliver content in nearly any situation while saving time and effort.Â
MS WORD 2016 Level 1Â – Essentials
Word 2016 is designed to help you move smoothly through the task of creating professional-looking documents. Its rich features and powerful tools can make your work easy, and even fun. In this course, you’ll learn how to use Word 2016 to create and edit simple documents; format documents; add tables and lists; add design elements and layout options; and proof documents. Prerequisites: MS Windows or equivalent knowledge and keyboard proficiency.
Online Registration:Â MS WOrd 2016 Level 1 – Thursday, March 26th from 8:30 a.m. to 5 p.m.
MS WORD 2016 Level 2
Complex Documents & Mail Merge
After you master the basics of using Word 2016 such as creating, editing, and saving documents; navigating through a document; and printing, you’re ready to move on to tackling the more advanced features. These features enable you to create complex and professional documents with a consistent look and feel. They also enable you to automate tedious tasks such as preparing a letter to send to every customer of your organization.
Creating professional-looking documents can help you give your organization a competitive edge. Implementing time-saving features such as document templates and automated mailings helps your organization reduce expenses. Mastering these techniques will make you a valued employee in your organization.
Online Registration: MS Word 2016 Level 2 – Tuesday, April 21st & Thursday, April 23rd, 8:30 a.m. to 12:30 p.m.
Employer Dedicated Workshops available with Grant Funding, Too!
You can have classes created just for your company’s employees which can take place on-site or on-campus at either location (Washington or Phillipsburg). Workshops are available for a wide range of contemporary topics including subjects that can be customized. If you didn’t see what you were looking for, contact Dawn Smith (908-835-4029 or dsmith3@warren.edu).
Other workforce training classes that are popular with employers and their staff include:Â
Google Suite: Online Apps for Productivity (Cloud Computing)
It’s Not What You’re Saying, It’s How You’re Saying It (Customer Service)
Mastering Agility-Successfully Navigating Change
Microsoft Office One Note 2016
Spanish in the Workplace
 Sign up for announcements regarding workforce training grant-funded classes.