Workforce Training
Open Enrollment Class Schedule & Registration
Check back for future Workforce Training opportunities starting in Fall 2021.
All classes take place online unless otherwise indicated. Computer skills classes require access to the internet and require the use of MS Office programs.
To plan an Employer Dedicated Workshop or for more information, please contact Dawn Smith or [email protected].
EXCEL ESSENTIALS
This class is perfect for people new to Excel or just not comfortable in the program yet.
Zoom, 3 hours, 1 pm – 4 pm
Thursday, September 23, 2021
EXCEL LISTS AND PIVOT TABLES
Use Excel to store lists of information, such as customer information or inventory. Review sorting, filtering, formulas, pivot tables, and data analysis.
Zoom, 3 hours, 1 pm – 4 pm
Wednesday, October 6, 2021
EXCEL FUNCTIONS AND FORMULAS
Learn formula creation and functions. Intermediate and advanced formulas covered Hands-on practice is included.
Zoom, 3 hours, 1 pm – 4 pm
Thursday, October 21, 2021
CREATE DISTINCTIVE DOCUMENTS (WORD)
Learn advanced formatting techniques to create a graphic impact in your documents.
Zoom, 3 hours, 1 pm – 4 pm
Thursday, November 4, 2021
CREATING POWERFUL PRESENTATIONS
Create polished and powerful slides using PowerPoint’s designs and themes. Focus on adding interest to your slides.
Zoom, 3 hours, 1 pm – 4 pm
Wednesday, November 10, 2021
Register Here
QuickBooks DESKTOP ESSENTIALS
(5 sessions, in-person, bi-weekly)
Join us for 5 sessions using QuickBooks Desktop 2021. You will learn the essentials of QuickBooks focusing on getting started and learning the most commonly used tasks for operating a small business. Topics covered include an introduction to QuickBooks Desktop and working with customers, working with vendors and performing banking tasks, managing physical inventory, using QuickBooks for Payroll, and setting up a new company on QuickBooks.
Phillipsburg Education Center, 15 hours, 1 pm – 4 pm
(REVISED Schedule) – Tuesdays, bi-weekly on 9/28, 10/12, 10/26, 11/9, and 11/23/21
Note: runs every other week; must complete all 15 hours.
ART OF LISTENING
3 hours, 9 am – 12 pm
Thursday, September 30, 2021
Register Here
Genuine listening is a skill that can be easily developed. More than 135 documented studies indicate that listening is a top skill needed for your personal and business success.
• Prevent your mind from wandering when someone is speaking
• Improve your memory and recall during a conversation or meeting
• Master listening strategies, such as precision questions, paraphrasing, and silence
• Understand the power of “The Steeple”
COMMUNICATION MASTERY
3 hours, 1 pm – 4 pm
Thursday, September 30, 2021
Register here
Professional success can depend on your human relations skills. The faster you can build trust with others, the better your chances of productive working relationships. Stand out with communication skills that improve careers, enhances productivity, and ensure job satisfaction
• Create instant rapport with others
• Project confident body language
• Apply the S.O.F.T.E.N. principle for building trust and credibility
• Identify different communication styles
MASTERING YOUR EMOTIONS AT WORK
3 hours, 9 am – 12 pm
Wednesday, October 20, 2021
Register here
The ability to master your emotions is one of the most important keys to your business and personal success. Transform destructive emotions into positive, productive forces. Use the eight mental traits of emotional mastery. Leverage the power of positive self-talk. Know how your self-esteem affects your emotions. Control your temper and mood swings. Discover and disarm internal triggers responsible for negative outbursts. Release bottled-up resentment.
5 LEVELS OF LEADERSHIP
3 hours, 1 pm – 4 pm
Wednesday, October 20, 2021
Register here
The SINGLE MOST IMPORTANT factor creating, influencing, and maintaining motivational peaks, focused engagement, and high productivity levels is the relationship the employee has with his or her manager/ team leader. The focal point of this 3-hour program is to help employees at all levels to recognize and utilize their leadership potential. Whether you are a new or seasoned leader, this program will help.
ANALYTICAL AND INTUITIVE PROBLEM SOLVING
3 hours, 9 am – 12 pm
Wednesday, November 10, 2021
Register here
In this powerful, informative training, you will learn the analytical & intuitive processes for effectively solving personal and professional problems with grace and ease. Learn to properly identify the problem and solution. Apply strategies for team brainstorming and how to sit down with others for cooperative resolutions. Also, learn to analyze your dream content for intuitive insights and stimulating creativity.
DELIVER EXPECTATION SHATTERING CUSTOMER SERVICE
3 hours, 1 pm – 4 pm
Wednesday, November 10, 2021
Register here
What do we mean by “Good Customer Service”? The term has been used over and over. Has good customer service lost its meaning? Explore what “Good Customer Service” means to customers, employees, and managers and how to make it an essential part of your organization’s culture. Learn the 6 ultimate objectives of every “customer” interaction. Explore techniques like “attitude of gratitude” and the “L.A.S.T. approach with the most difficult of customers.
College Cancellation Policy:
If I cannot attend the class I registered for, I must notify the College at least five (5) business days before the class date or have someone else from my organization participate on my behalf. Cancellations or failure to complete the allotted hours of a class after college policy deadlines may result in a fee charged to my business/organization.
NOTE: Employee participants must work for a business or non-profit organization registered in New Jersey or that maintains a business location in NJ (no WFH addresses). The employer must have a valid FEIN number. Courses are not available to state, county, or local government employees.
Employer Dedicated Workshops available with Grant Funding, Too!
You can have classes created just for your company’s employees which can take place on-site or on-campus at either location (Washington or Phillipsburg). Workshops are available for a wide range of contemporary topics including subjects that can be customized.
Sign up for announcements regarding workforce training grant-funded classes.