Join the no cost workshop on November 10th, “DELIVERING EXPECTATION SHATTERING CUSTOMER SERVICE”. | Warren County Community College
FALL COVID INFORMATION, INCLUDING STUDENT GRANTS

Join the no cost workshop on November 10th, “DELIVERING EXPECTATION SHATTERING CUSTOMER SERVICE”.

What do we mean by “Good Customer Service”? The term has been used over and over. Has good customer service lost its meaning? Explore what “Good Customer Service” means to customers, employees, and managers and how to make it an essential part of your organization’s culture. Learn the 6 ultimate objectives of every “customer” interaction. Explore techniques like “attitude of gratitude” and the “L.A.S.T. approach with the most difficult of customers.

3 hours, 1 pm – 4 pm, Wednesday, November 10, 2021

You will need your employer’s FEIN to complete the registration. Must be an employee of a non-government organization with offices in New Jersey.

Register Here

 

Warren County Community College
475 Route 57 West
Washington NJ 07882
(908) 835-WCCC (9222)